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TERMS & CONDITIONS

CUSTOMER CARE

At PINK SHOP, customer care isn't just a department. It's who we are. We know what it's like to feel unsure, so we want you to shop with complete confidence. Whether you have a question about a product, need help choosing the right size or want to check on your order, we're here for you. You can reach us by email at angela@pinkshop.studio, [Monday to Friday, 9am to 6pm UK time]. We aim to reply within 24 hours.

 SAFETY

Every message is answered by a real person, never a robot. If something isn't right with your order, whether it's delayed, damaged or just not what you expected, tell us and we'll do everything we can to make it right. You're entitled to return your purchase within 14 days of receiving it, and we'll guide you through the process step by step. Because at PINK SHOP, taking care of you doesn't stop at checkout. 💗

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

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